Terms and Conditions

Introduction

We look forward to welcoming you here at Higher Wrantage Farmhouse Bed & Breakfast.

By making a booking you are entering an agreement with us. Please read our terms and conditions of booking below.

The booking is not effective until the receipt of the required deposit of £40.00 per room. On receipt of deposit, written confirmation of the booking will be despatched to the hirer by post or email. The hirer must be over the age of 18.

We do our best to accommodate individual requests, however we cannot always promise to reserve your preferred choice of room.

Room bookings made for more than two person occupancy without prior arrangement are invalid and without refund.

Payments

May be made by credit card, debit card or Iban/Swift. Should any ‘extra’ charges be raised against us by your bank (due perhaps to i.e. default or bank administration charges) they will be passed on to you and you will be liable to reimburse us in respect of such charges within 7 days. Guests may pay by credit card which we will charge in sterling.

Regarding the initial deposit we are happy to accept payment by cheque or as above.

Balance Payments

The balance of the full stay will be due for payment on departure.

Non receipt of payment

If we do not receive the deposit payment within 7 days of your initial booking then we will treat it as a cancellation. If we do not cancel straight away because you have promised to make payment, you will be liable for cancellation charges, depending on the date Higher Wrantage Farmhouse treats your booking as cancelled. Any administration charges to the booking will incur an administration charge of £25.00.

Cancellation Charges

By making your booking, our agreement is a legal contract and your deposit is non-refundable if cancelled 7 days or less prior to your stay. If you cannot take your reservation and the booking cannot be re-let, or you terminate your stay before completion, you are still liable to pay for the booking in full. If we do succeed in re-letting the booking, you are no longer liable for the balance.

Please note that your deposit is not refundable if cancelled 7 days or under, therefore we would strongly recommend that you take out cancellation insurance to cover this cost.

Pets

We do not accept pets at Higher Wrantage Farmhouse B&B. Please note farm animals are regularly grazing the surrounding area.

Non-availability of Accommodation

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the reservation. Our liability would not extend beyond this refund.

Children

Children must be supervised by a responsible adult at all times. We do not accept any responsibility for resident’s safety and wellbeing. Bookings for babies and children can only be made by direct contact so that room and sleeping arrangements can be made, not all rooms are suitable. Room bookings made for more than two person occupancy without prior arrangement are invalid and non refundable.

Arrival

Your accommodation will be available for 4pm on the day of arrival, unless otherwise arranged. Should you wish to arrive later than 9pm in the evening please contact us in advance. If however you have been delayed please keep us informed so that arrangements can be made, failure to do so could result in curtailment of your booking. Failure to arrive on the booked start date will be treated as a full cancelation of booking.

Late Arrival

Please ensure you contact us no later than 8pm to let us know if you will be arriving late. Failure to notify us may result in the above.

Departure

The accommodation is to be vacated by 10.30am.

Liability

We do not accept any liability for any damage, loss or injury to yourself or your party or any vehicle or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment or contract.

Privacy policy

Any data collected during the course of a booking will be stored on our computer. With your permission we may from time to time contact you about promotions and offers. We will not share your details with a third party.

Higher Wrantage Farmhouse is strictly a no smoking establishment

THE TARIFF AND INFORMATION LISTED WAS CORRECT AT THE TIME OF PUBLICATION AND MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

Higher Wrantage Farmhouse Bed and Breakfast

Registered office:

Wrantage, Taunton TA3 6DF

Contact details

Tel: +44  07735978691

E-mail: info@wrantagebandb.co.uk